Dr. Grant Collins attended St. Olaf College where he played on the men’s varsity soccer team for four years and led as team captain his senior year. He then attended the University of Minnesota School of Dentistry and completed his orthodontic residency at the Mayo Clinic.

Dr. Collins is the owner of Collins Orthodontics, in Rochester, MN. He has many interests outside of creating beautiful smiles, including volunteering as one of the Mayo High School girls varsity soccer coaches, and spending time with his wife, Kimberly, and two young sons.

Tune into today’s episode to learn more about:
-The importance of having a well defined mission statement and core values
-How Dr. Collins hires and trains team members
-Lessons learned from Walt Disney and Ritz Carlton
-Using automation to improve customer service
-Working efficiently out of a small office footprint

Podcast: Play in new window | Download (Duration: 52:32 — 24.8MB)

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